Aurora Client
AuroraC is the client component for the Aurora Suite of secure remote access
products.
Aurora Client is a windows application installed on your customers corporate or
private network and acts as the "Middleware" component to allow relaying of
alarms to AlarmTraq as well as provides secure remote access to allowed devices
on the network.
Alarms received by Aurora can be relayed via several methods:
- SNMP trap
- Secure Alarming over HTTPS (Avaya inadssnmpNotifications only)
- Dial-up modem (Avaya inadssnmpNotifications only)
- Email (Avaya inadssnmpNotifications only)
Aurora Client
Aurora can act as an SNMP-HTTPS proxy to receive alarms from devices that do not
send any site specific information such as the Nortel CS1000 (Meridian1), Cisco
Unified Communications Manager, and NICE servers.
When the app receives an SNMP trap from a local device it performs a database
lookup based on the private IP address of the device. It then adds 3 new
variables to the trap message and resends the trap to the remote AlarmTraq
server located at the service providers location.
This allows AlarmTraq to positively identify the device by:
|
Product ID |
alarmtraqProductID
|
[1.3.6.1.4.1.37137.2.70.1.1.2.0] |
|
Device Name |
alarmtraqSiteName |
[1.3.6.1.4.1.37137.2.70.1.1.1.0] |
|
Device Private IP |
alarmtraqOrigIPAddress |
[1.3.6.1.4.1.37137.2.70.1.1.3.0] |
AuroraC maps SNMPv1 trap messages to SNMPv2 trap messages and then forwards them
to AlarmTraq via SNMP or secure HTTPS.
System Settings - SNMPP- SNMP
System Settings - HTTP
System Settings - Remote Access
System Settings - Modem
System Settings - Email
To install Aurora Client
click here
When the AlarmTraq server receives a trap from Trap Manager it identifies the
device by the additional variables added to the original trap message. Below are
some sample traps sent using Trap Manager.
Nortel CS1000
Trap received from host 192.168.1.2
Community: public
Agent IP: 192.168.1.2
Message Type: 36
EnterpriseOid: 1.3.6.1.4.1.562.3.3.5 [asyncUpdate]
VariableCount: 13
Generic Trap: 6 [EnterpriseSpecific]
SNMP Type: SNMPv1
Uptime: 10522
Specific Trap: 10 [newAlarm]
[1.3.6.1.4.1.562.3.3.7.1.0] [alarmSeqNum] 282130
[1.3.6.1.4.1.562.3.3.7.2.0] [alarmTime] 2010 3 23 18 8 0
[1.3.6.1.4.1.562.3.3.7.3.0] [alarmSeverity] 2
[1.3.6.1.4.1.562.3.3.7.4.0] [alarmErrorCode] DTA021
[1.3.6.1.4.1.562.3.3.7.5.0] [alarmComponentId] [1.3.6.1.4.1.562.3.3.7.6.0]
[alarmComponentAddress]
[1.3.6.1.4.1.562.3.3.7.7.0] [alarmDescriptiveText]
[1.3.6.1.4.1.562.3.3.7.8.0] [alarmOperatorData] 30
[1.3.6.1.4.1.562.3.3.7.9.0] [alarmExpertData]
[1.3.6.1.4.1.562.3.3.7.10.0] [alarmCounts] 35 9 40
[1.3.6.1.4.1.252768.2.70.1.1.1.0] [alarmtraqSiteName] Hartford Insurance
[1.3.6.1.4.1.252768.2.70.1.1.2.0] [alarmtraqProductID] 8000000135
[1.3.6.1.4.1.252768.2.70.1.1.3.0] [alarmtraqOrigIPAddress] 192.168.1.110
Proccessing alarm as:
8000000135 05/12:03,EOF,ACT|30,DTA021,n,MAJ
Cisco Unified Communications Manager 7.0
9:51:10 AM SYS Trap received from host 75.158.10.166
Community: public
Agent IP: 75.158.10.166
Message Type: 71
Agent Port: 161
Index: 0
VariableCount: 10
SNMP Type: SNMPv2c v2
Trap Name: ccmGatewayFailed
[1.3.6.1.2.1.1.3.0] [sysUpTimeInstance] 177832
[1.3.6.1.6.3.1.1.4.1.0] [snmpTrapOID] 1.3.6.1.4.1.9.9.156.2.0.4
[1.3.6.1.4.1.9.9.156.1.10.1] [ccmAlarmSeverity] 4
[1.3.6.1.4.1.9.9.156.1.3.1.1.2] [ccmGatewayName]
S0/SU2/DS1-0@cisco2811.reillytele.com
[1.3.6.1.4.1.9.9.156.1.3.1.1.7] [ccmGatewayInetAddressType] 1
[1.3.6.1.4.1.9.9.156.1.3.1.1.8] [ccmGatewayInetAddress] 192.168.1.22
[1.3.6.1.4.1.9.9.156.1.10.5] [ccmGatewayFailCauseCode] 51
[1.3.6.1.4.1.252768.2.70.1.1.1.0] [alarmtraqSiteName] Acme Electric CUCM7
[1.3.6.1.4.1.252768.2.70.1.1.2.0] [alarmtraqProductID] 7000000123
[1.3.6.1.4.1.252768.2.70.1.1.3.0] [alarmtraqOrigIPAddress]
192.168.1.21:48596
This Notification indicates that at least one gateway has attempted to register
or communicate
with the CallManager and failed.
Proccessing alarm as:
7000000123
05/09:51,EOF,ACT|S0/SU2/DS1-0@cisco2811.reillytele.com,ccmGatewayFailed,n,MIN
NICE Logger
3:16:04 PM SYS Trap received from host 209.48.62.2
Community: public
Agent IP: 203.98.52.82
Message Type: 36
EnterpriseOid: 1.3.6.1.4.1.3167.1.2.5 [clsDbServer]
VariableCount: 4
Generic Trap: 6 [EnterpriseSpecific]
SNMP Type: SNMPv1
Uptime: 1434090
Specific Trap: 1019 [clsDBServerIsNotInitializedProperly]
[1.3.6.1.4.1.3167.1.1.1] [trapSeverity] 3
[1.3.6.1.4.1.3167.1.2.5.1] [dbServerName] DBServer
[1.3.6.1.4.1.3167.1.2.5.2] [dbServerStatus] 3
[1.3.6.1.4.1.3167.1.1.10] [trapHostTime] 090910030955
[1.3.6.1.4.1.252768.2.70.1.1.1.0] [alarmtraqSiteName] Acme
Electric NICE
[1.3.6.1.4.1.252768.2.70.1.1.2.0] [alarmtraqProductID]
9000000001
[1.3.6.1.4.1.252768.2.70.1.1.3.0] [alarmtraqOrigIPAddress]
192.168.1.21
DB Server Is Not Initialized Properly. Trap Severity = {1}, Database Server Name
= {2}, Database Server Status = {3}, Trap Host Time = {4}
Proccessing alarm as:
900000000109/15:16,EOF,ACT|DBServer,clsDBServerIsNotInitializedProperly,n,MIN